Zap Loans Limited GDPR Statement for Online Contact Us Form
Your Privacy Matters to UsAt Zap Loans Limited, we are committed to protecting and respecting your privacy. This statement explains how we collect, use, and protect your personal data when you use our online Contact Us form.
Who Are We?Zap Loans Limited is a company registered in the United Kingdom, dedicated to providing you with financial services.
What Information Do We Collect?When you fill out our Contact Us form, we collect the following personal data:
- Your full name
- Your email address
- Your phone number
- Your message or query
How Do We Use Your Information?The information you provide will be used for the following purposes:Responding to Your Query: We use your contact details and message to respond to your inquiry and provide the information or assistance you have requested.
Customer Service: To improve our customer service and support, ensuring we address your concerns effectively.
Communications: If necessary, to follow up on your query and ensure your satisfaction with our services.
Legal Basis for Processing Your DataWe process your personal data based on the following legal grounds:Consent: By submitting the Contact Us form, you consent to us processing your personal data for the purposes outlined above.
Legitimate Interests: To respond to your inquiries and provide you with the necessary information about our services.
Who Will Access Your Information?Your data will be accessed by authorised personnel within Zap Loans Limited who are responsible for handling customer inquiries. We do not share your personal data with third parties unless it is necessary to complete your request or we are legally obliged to do so.
Data SecurityWe take your data security seriously and implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Data RetentionWe will retain your personal data for as long as necessary to complete the purposes we collected it for, including any legal, accounting, or reporting requirements. Typically, we retain your data for upto 12 months after your inquiry has been resolved.
Your RightsYou have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data under certain circumstances.
- Restriction: You can request the restriction of processing your data under certain conditions.
- Objection: You can object to our processing of your personal data under certain circumstances.
- Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Contact UsIf you have any questions or concerns about this GDPR statement or our data practices, please contact us at:Email:
enquires@zaploans.co.uk
Phone:
01924 667477
Address: Quibec Street, Wakefield WF29SA
